What type of program provides 24-hour, confidential support to employees for personal matters?

The Employee Assistance Program (EAP) is specifically designed to offer 24-hour, confidential support to employees dealing with personal matters, including mental health issues, family problems, substance abuse, and stress management. This program is crucial for promoting employee well-being and productivity by providing resources and assistance that can help individuals navigate personal challenges. By offering services such as counseling and referrals, an EAP enables employees to seek help without the stigma often associated with personal issues, thus fostering a healthier work environment.

In contrast, the other options focus on different aspects of employee benefits. Health Benefits Programs typically pertain to medical insurance and wellness initiatives but don't provide the confidential support that EAPs are specifically known for. Retirement Assistance Programs are focused on planning for employees' financial futures after they leave the workforce and do not address immediate personal concerns. Workplace Wellness Programs are generally centered on promoting health and fitness within the organization but may not include the confidential and personal support provided by EAPs.

Thus, the unique features and focus of the Employee Assistance Program distinctly position it as the type of program that offers the required support to employees, making it the correct choice in this context.